Sarah Thompson is the General Manager of Softlink Information Centres, a leading provider of library and knowledge management solutions. Based in Brisbane, Australia, Sarah has over 20 years’ experience in the library industry. She has led large implementations, complex system upgrades, and modernisation projects across a range of library sectors.
She is particularly focused on how libraries can utilise emerging technologies, including AI, to improve discovery, streamline workflows, and future-proof their services. Sarah combines industry knowledge with a practical, results-driven approach to helping libraries deliver real impact for their users.
